What should I expect at my first visit?

At Anna Elizabeth Esthetics, our commitment to customer service starts with the details.  We want to be your “go-to” when it comes to brows, waxing, lashes and skincare treatments.  We understand that means we’re going to have to earn your trust and show you results but we’re ready to get to work for you!

Your time with us starts when you book your appointment.  You can call us to schedule or use our convenient online booking system.  When you arrive for your first visit, you’ll be welcomed in to our comfortable studio and shown to your treatment room.  Get ready, we’re going to ask you some questions!  We want to make sure we have a full understanding of what you’re hoping to accomplish by visiting us.  Your answers will help us customize our services to start working toward your goals.    

Once your service starts, you can lay back, relax and let us do the rest!  Feel free to ask questions, we want to share our knowledge with you. Before your service wraps up, we’re going to tell how to keep up your results at home.  Then it’s time to schedule your next appointment and head out to show off what we’ve done for you!

Get answers to your specific skincare and waxing questions below.


This is my first facial, what type should I book?
To start, we recommend our Signature Botanical Facial.  With this service, we’ll do a skin analysis and customize the facial to meet your needs.  Once we get to know you and your skin, we can recommend additional services. 

What should I do before my facial?
You should avoid using exfoliating products at least four days before your facial.  You should avoid using any scrubs, acids, or retinol products beforehand.  Please note, if your skin is sunburned or any irritation is present, you should reschedule for a later time.

What should I expect during a facial?
Your facial will begin with a thorough consultation of skincare needs and areas of concern. Please come prepared to discuss your top three skin care concern. This is where we collect information that will help us customize a treatment for you.  

From there, we move on to a skin analysis.  Your skin will be examined under a mag lamp. We’ll discuss your skin type and areas of concern. Then, we’ll explain which treatments would be most beneficial for you. Additional treatments may be recommended to enhance your results. These advanced treatments are typically an additional charge or for specific skincare issues such as acne, may be recommended as a treatment series.    

After we determine how we’ll customize your service, we will start with the appropriate skin exfoliation.

After exfoliation, a steam therapy treatment is used to aid in softening you skin, hydration and detoxification.  Steam is included in all facial services at Anna Elizabeth Esthetics.

After your steam treatment, we’ll begin hydrating your skin by massaging the products that were chosen to fit your skin type and needs in to your skin.   We carry products by Tu'el and they are all meant to nourish your skin. Facial massage is also great for lymph drainage, muscle toning, and relaxation.

During your facial you can expect a few added relaxation perks. Scalp massage, neck and shoulder massage, hand and arm massage.

To wrap up, we’ll provide home care recommendations to keep up your skin care routine at home. 


What should I do to prepare for my waxing service?
To prepare for your wax appointment, you should let your hair grow a bit.  We recommend your hair be about 1/4” long (length of grain of rice).  This is generally about 2-3 weeks of hair growth. You will be asked to reschedule if hair is too short.

Once your hair is long enough, gently exfoliate your skin a day or two before waxing appointment, but skip harsh scrubs the day you come in. Exfoliation helps wax grab hair and not skin, but it can also leave skin more sensitive to pain, so lighter is better. A rough washcloth is perfect for gentle exfoliation, but don't scrub too hard

Ibuprofen or Tylenol may be taken to help prior to appointment but please don’t take Aspirin as this may cause bleeding or bruising.

After a service, what should I do?

  • Here are our “ideal” after wax care instructions:

  • No sun for 12 hours following any waxing treatment.

  • No hot baths for 24 hours following a body waxing treatment.

  • No abrasive scrubs for 24 hours following a waxing treatment.

  • After a bikini wax wear cotton underwear for minimal irritation

  • Do not use any fragranced lotions.

What should I do if my skin is irritated after a waxing service?
We have researched the industry and found the gentlest waxing products possible.  Our products are designed to bring you great results with minimal irritation to your skin. You will feel the difference in our wax! That said, if irritation should occur, it is recommended you use an antibiotic ointment such as Neosporin to keep the area continually moist to avoid infection and scabbing.

What is the benefit of waxing vs. shaving?
When hair is shaved, within a few days, the hair can be seen at the surface of the skin and coarse stubble can be felt. Shaving commonly results in ingrown hairs, bumps and ongoing skin irritation.  When waxed, hair grows back slower, softer and without stubble. When appropriate post-waxing home care is followed, waxing leaves virtually no ingrown hairs, bumps or ongoing skin irritation.  Waxing will, over time, make hair growth finer, and hair will become less in volume; but there will always be some re-growth.

How often should I wax?
This depends on the area being waxed and how fast your hair grows (which depends on the season, medication, hormonal changes, and medical conditions). On average, every four weeks is recommended for body waxing.  For the most effective facial waxing service, the ¼ inch rule does not apply.  On average, every two-three weeks is recommended for facial waxing.

Additional Waxing Considerations
To ensure a successful waxing experience, please read and take the following in to consideration. 

WARNING: If you are currently using any of the following prescription medications, you cannot receive a waxing service. You must discontinue use of these medications for a minimum of three (3) months prior to waxing. The exception is Accutane; you must be off this medication treatment course a minimum of one (1) year prior to waxing.

  • (Acne medication) (Acne medication)

  • (Retin A)

  • (See Tazorac - Acne medication)

  • (See Retin A)

  • (Acne medication)

  • (See Accutane) (See Retin A)

  • (Acne and Anti-aging medication) (Acne medication)

  • (See Tazorac) (See Retin A)

  • Accutane

  • Adapalene

  • Alustra

  • Avage

  • Avita

  • Differin

  • Isotretinoin

  • Renova

  • Retin A

  • Tazarac

  • Tazarotene

  • Tretinoin

CAUTION: If you are currently using any of the following, please inform your technician. These products can make the skin more sensitive. Thin, sensitive skin is more vulnerable to lifting and sensitivity during waxing. 

Other Acne medications not listed above

  • Bleaching agents for hair (used mostly for upper lip)

  • Bleaching agents for pigmentation of skin (Hydraquinone, Trilumena)

  • Previous chemical depilatories such as Nair

  • Benzoyl Peroxide (ProActive)

  • Alpha Hydroxy Acids (Glyco

PRECAUTIONS & CONSIDERATIONS: Please read these valuable guidelines.

  • You must wait a minimum of seven (7) days before waxing after a light chemical peel or microdermabrasion.

  • Waxing cannot be performed if you have had laser skin resurfacing within the past year.

  • Waxing cannot be performed if you have had a physician administered peel within the past two (2) years.

  • Women may experience extra sensitivity to waxing up to a week prior to the beginning of their period.

  • Sunburned or irritated areas cannot be waxed.